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Centauri Carbon
Centauri Carbon All-in-One Bundle
Centauri Carbon + 5 kg PLA-CF
Centauri Carbon Dual-Sided Build Plate Upgrade Bundle
OrangeStorm Giga
OrangeStorm Giga + 2 × 5 kg Rapid PLA Plus
OrangeStorm Giga + 3 × 3 kg Filament
Giga + 10KG PLA Plus Filament Colored Bunlde
Neptune 4 Max
Neptune 4 Plus
Neptune 4 Pro
Neptune 4
Mars 5 Ultra
Mars 5
Mars 4 Ultra
Mars 4
Saturn 4 Ultra 16K
Saturn 4 Ultra
Saturn 4
Saturn 3 Ultra
Jupiter SE
Jupiter SE with Mini Heater Bundle
Jupiter SE Complete Bundle–Mercury Plus V3.0 & Resin
Mercury Plus V3.0
Mercury Plus V2.0
Mercury XS Bundle
Mercury X Bundle
Saturn 4
Mars 5 Ultra
Mars 5
Neptune 4 Pro
Neptune 3 Pro
Saturn 3 Ultra
Mars 4
Mars 4 Ultra
Filament Xmas Mystery Box | 5 kg
PLA Filament Black 10 kg
PLA Filament 10 kg
PLA Plus Filament Black 10 kg
PLA Plus Filament 10 kg
PLA-CF Filament Black 10 kg
PETG-CF
PAHT-CF
PETG-GF
Large 3 kg Filament
Large 5 kg Filament
PLA Basic
PLA Sparkle
PLA
PLA Plus
PLA Silk
PLA Pro
Rapid PLA Plus
PLA Galaxy
PLA Matte
Rapid PETG
PETG Pro
Rapid PETG Filament 5 kg
PETG-GF Filament 5 kg
PETG-CF Filament 5 kg
PETG-GF Filament 10 kg
PETG-CF Filament 10 kg
Rapid PETG Filament 10 kg
PETG Pro Filament 10 kg
TPU 95A
Rapid TPU 95A
PC
TPU 95A Filament 5 kg
PC Filament 5 kg
TPU 95A Filament 10 kg
PC Filament 10 kg
Rapid TPU 95A Filament 10 kg
Rapid TPU 95A 5 kg
ASA
ABS
ABS Filament 5 kg
ASA Filament 5 kg
ABS Filament 10 kg
ASA Filament 10 kg
PLA-CF
PAHT-CF Filament 5 kg
PAHT-CF Filament 10 kg
Filament Vacuum Storage Bags Kit (20 Pcs)
3D Paint Kit
PEI Liquid Glue Pack (2 Pcs)
Resin Xmas Mystery Box | 3 kg
ABS-Like Resin V3.0 10 kg
Rapid Standard Resin 10 kg
8K Standard Resin 10 kg
Standard Resin 10 kg
Standard Resin V2.0 10 kg
ABS-Like Resin 10 kg
ABS-Like Resin V2.0 10 kg
8K ABS-Like Resin V3.0 10 kg
ABS-Like Resin V3.0+ 10 kg
ABS-Like Resin V3.0 Pro 10 kg
8K Water-Washable Resin 10 kg
ABS-Like Resin V3.0
ABS-Like Resin V3.0+
ABS-Like Resin V3.0 Pro
8K ABS-Like Resin V3.0
ABS-Like Ultra Resin
Tough Resin
ABS-Like Resin V3.0 5 kg
ABS-Like Resin V3.0+ 5 kg
8K Standard Resin
Standard Resin
Standard Resin V2.0
Rapid Standard Resin
Rapid Standard Resin 5 kg
Standard Resin 5 kg
Standard Resin V2.0 5 kg
8K Standard Resin 5 kg
8K Water-Washable Resin
Water-Washable Resin
Water-Washable Resin V2.0
8K Water-Washable Resin 5 kg
Water-Washable Resin 5 kg
Water-Washable Resin V2.0 10 kg
Water-Washable Resin 10 kg
Water-Washable Resin V2.0 5 kg
Water-Washable ABS-Like Resin
ABS-Like Resin
ABS-Like Resin V2.0
Tough Resin 10 kg
Tough Resin 5 kg
Mars Mate Air Purifier
USB Air Purifier 2 Pcs
Mars 5 Ultra with Mars Mate Air Purifier Bundle
Saturn 4 Ultra 16K with Mars Mate Air Purifier Bundle
Saturn 4 Ultra with Mars Mate Air Purifier Bundle
Saturn 4 with Mars Mate Air Purifier Bundle
Mini Heater
3D Stainless Steel Funnel
Silicone Mat 2 Pcs
Fast UV Cure Putty
For Centauri Series
For OrangeStorm Giga
For Neptune 4 Series
For Neptune 3 Series
For Mars Series
For Saturn Series
For Jupiter Series
LCD Screen
Build Plate
ACF/FEP/PFA
Resin Tank
Washing Bucket for Mercury Plus V3.0
Washing Bucket for Mercury X/XS Bundle
Washing Bucket for Mercury Plus V2.0
Composite Filter for Phecda (5 Pcs)
ELEGOO Honeycomb Panel for Phecda
Adapter x Power Cord for Phecda 20W
Air Assist for Phecda 20W
Hot
Massive Volume
Neptune 4 Max
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Shipping calculated at checkout.
Note: This is the Ribbon-Cable version, which requires local updates. Please make sure any parts you buy are compatible with this model.
- 420 × 420 × 480 mm Build Volume
- 500 mm/s Max Speed
- 121 (11 × 11) Points Auto Bed Leveling
- 300 °C High-Temp Nozzle
- Support PLA/TPU/PETG/ABS/ASA/Nylon Filaments
- Wi-Fi/WLAN/USB Transfer
Product information
Where We Ship
Orders placed on ELEGOO UK (uk.elegoo.com) can be shipped to:
• United Kingdom (England, Scotland, Wales, Northern Ireland)
|
Shipping Route |
Product Type |
Estimated Delivery Time |
|
United Kingdom (England, Scotland, Wales, Northern Ireland) **Certain products may not be deliverable to some regions. Please check the shipping restrictions for details. |
In-Stock |
3-7 business days |
|
Pre-Owned |
4-14 business days |
|
|
Pre-Order |
Pre-orders will ship by the estimated date listed on the product page, with delivery within 3-7 business days after dispatch. |
1. Once the package has been dispatched, please promptly monitor its status. If you encounter any of the following situations, please contact us immediately to prevent exceeding the logistics channel's tracing period: the package status remains unchanged for over 7 days, or if the package has been signed for but not received by you.
2. Upon receiving the goods, please ensure that the order is complete and undamaged. For any logistics inquiries, feel free to reach out to us without delay.
Contact Information:
A. If you have opted for Worry-Free Delivery, you will receive an email from Seel. In case of lost, stolen, or damaged products due to logistics issues, please report these concerns via the Seel email or seek assistance by contacting them.
B. If you have not chosen Worry-Free Delivery, you can contact us at info@elegoo.com. We will coordinate with the logistics company to verify the situation and assist you in filing a claim if necessary.
Shipping Restrictions
A. Please note that we are unable to ship to P.O. Boxes, BFPO addresses and Bermuda.
B. Shipping Restrictions due to High Costs:
a). All Pre-owned Products (any condition): Not available for delivery to Scottish Highlands & Islands, Northern Ireland, Jersey, Guernsey, and the Isle of Man.
b). OrangeStorm Giga Product: Not available for delivery to Scottish Highlands & Islands, Northern Ireland, Jersey, and Guernsey.
C. Due to recent updates in regulations by the final-mile logistics provider, we no longer have shipping channels available for delivery to the special islands (Jersey, Guernsey, and the Isle of Man). Consequently, we have currently suspended sales to these islands.
D. You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.
Shipping Fees
|
Category |
Condition | Shipping Fee |
|
Standard Shipping |
Orders of £40 or more |
Free |
|
Orders under £40 |
£11.9 flat rate |
For orders shipped to the United Kingdom (EXCEPT for several countries and regions listed below), we are responsible for customs duties.
Several countries and regions are: Norway, Switzerland, Las Palmas (ES), Santa Cruz de Tenerife (ES), Ceuta (ES), Melilla (ES), Åland Islands (FI), etc.
Ownership, Terms, and Risk
1. Please ensure your shipping address is accurate. Once the package is dispatched, we cannot reroute it. You are solely responsible for verifying the address. If a loss occurs due to an incorrect address or a fraudulent transaction, you will be liable for all financial losses.
Note: Please do not enter any PO Box address, otherwise your package can't be dispatched by any courier services.
2. Orders (excluding Pre-Orders) are typically forwarded to the warehouse 8 hours after placement. Once submitted to the warehouse, orders are generally non-cancellable and non-modifiable. If modifications are required, we will attempt to coordinate with the warehouse; however, success cannot be guaranteed. Costs incurred due to address errors or cancellations are subject to our Return & Refund Policy, and you will be responsible for payment.
3. Please ensure all order details are accurate and your phone is accessible. If a product is returned due to the following reasons, we reserve the right to charge return shipping fees and redelivery costs prior to resending the item:
A. Failure to contact the delivery carrier within 5 days of a delivery attempt.
B. Incorrect shipping address provided.
FAQ
Q: If I order multiple products, will they be delivered together?
A: We aim to ship items together whenever possible. However, depending on product availability or shipping requirements, items may arrive separately. You will receive a notification email for each shipment.
Warranty Periods
| Category | Models | Parts List | Note | Warranty Period |
| All | / | / | Consumable parts with no warranty or limited warranty. | 12 Months |
| 3D Printing Machine & Parts | Neptune 3/3 Pro/3 Plus/3 Max Neptune 4/4 Pro/4 Plus/4 Max OrangeStorm Giga Centauri Carbon/Centauri |
PEI Platform Plate/PEI Platform Kit/PEI Magnetic Platform Kit/Build Plate/Nozzle (Kit)/PTFE Tube/Tools | Consumable parts with no warranty. | No Warranty |
| Extruder/Extruder Kit/Printhead Kit | Consumable parts with limited warranty. | 6 Months | ||
| Mars/Mars 2/2 Pro/3/3 Pro/4/4 MAX/4 DLP/4 Ultra/5/5 Ultra Saturn S/2/8K/3/3 Ultra/4/4 Ultra/4 Ultra 16K Jupiter/Jupiter SE |
Release Film, Tools | Consumable parts with no warranty. | No Warranty | |
| LCD Screen | Consumable parts with limited warranty. Resin leakage, scratch-resistant film damage, human-caused damage, and collision damage are not covered by the warranty. | 3 Months | ||
| Resin Tank/Build Plate | Consumable parts with limited warranty. | 6 Months | ||
|
Mercury Mercury Plus V1.0/V2.0/V3.0 Mercury X/XS Bundle |
Washing Bucket, Curing Turntable, Acrylic Cover | Consumable parts with no warranty. | No Warranty | |
|
Phecda Laser Engraver & Cutter - 10 W/20 W |
Consumables and Other Attached |
Window Mirror, Power Cord, USB Cable, Engraving Materials, User Manual, Packaging, Tools | Consumable parts with no warranty. | No Warranty |
| Other Parts① | Synchronous Belt, Motor Cable, Laser Cable | Consumable parts with limited warranty. | 3 Months | |
| Other Parts② | Fans | Consumable parts with limited warranty. | 6 Months |
1. Consumable Parts
Consumable parts are either excluded from warranty coverage or covered under a limited warranty period. For the purpose of this policy, "consumables" are defined as disposable items, components, or parts of the Product that are inherently designed to deteriorate or wear out during normal use of the Product.
While these items may not be covered by the standard warranty or may have a limited warranty period as specified in the table above, we will gladly replace any consumable that fails due to a manufacturing defect, provided the printer itself is still under warranty. ELEGOO reserves the exclusive right to determine eligibility for replacement, and such decisions shall be final.
2. Accessories or Parts Purchased Separately
Accessories or parts purchased separately enjoy the same quality assurance policy as the complete machine.
3. Warranty Periods
All periods stated on this page are calculated from the date the original order was received.
4. Warranty Forfeiture
This warranty does not cover the following cases:
A. Products not purchased from ELEGOO or authorized ELEGOO distributors with a valid receipt or invoice.
B. Products that are lost or stolen.
C. Products whose warranty period has expired.
D. Free products or products that have been refunded.
E. Products repaired by a third party or modified by an individual.
F. Damage caused by external factors or misuse of products (including but not limited to resin leakage, falls, improper operation), normal discoloration, wear and tear, or other non-quality-related issues.
G. LCD screens that can not provide an identifiable SN code.
5. Warranty in Other Regions
For consumers protected by local consumer laws in their country of purchase, ELEGOO's Limited Warranty benefits are provided in addition to all rights and remedies under such laws, including but not limited to those described above. If local regulations specify a warranty period longer than our stated policy, the longer period will apply, and we will fully comply with local requirements to support our customers.
Return & Refund Policy
| Non-Quality-Related Issues | |||||
| Product Status | Items | Responsibility for Both Original Shipping Charges and Return Shipping Charges | Restocking Fee | Deduction Fee | |
| Refund | |||||
| Within 14 Days | Unopened | √ | Customer | 5% based on the order amount | If key parts are found missing on the returned machine, the corresponding fees will be deducted. |
| Open-box and unused | √ | Customer | 15% based on the order amount | ||
| Used | × | × | × | ||
| Within Warranty | All Status | × | × | × | × |
| Quality-Related Issues | |||||
| Items | Responsibility for Fees | ||||
| Refund | Replace | Repair | Return Shipping Charges | Repair Fees | |
| Within 14 Days | √ | √ | √ | Elegoo | Elegoo |
| Within Warranty | × | × | √ | × | Elegoo |
| Out of Warranty | × | × | √ | × | Customer |
Important Notes:
1. These clauses do not apply to pre-owned or refurbished items.
2. All return requests must be approved by our official customer support team and be sent to our designated address as instructed. Unapproved returns may be rejected or lost, and we are not liable for such cases. Please confirm with customer support before returning to ensure safe processing.
3. The original item must be shipped within 7 days (return label is valid for 7 days) after return/replacement approval. Failure to do so will void the request, and later contact may require re-troubleshooting.
4. Please retain the original packaging to ensure your product is protected during transit. Deviating from our packaging instructions may void the warranty and incur additional charges. For warranty claims, the original box and packing materials are required to avoid processing delays.
5. The returned product will be thoroughly inspected by ELEGOO upon receipt to determine if it meets the inspection criteria. If the returned product fails to meet these criteria, your refund request may be rejected or subject to a deduction fee at ELEGOO's sole discretion.
6. Refunds or replacement products will be processed after we receive the returned item.
Speed Up Printing with Klipper
Speed Up Printing with Klipper
Massive
Build Volume
Massive
Build Volume
Dual-Gear
Direct Extruder
Dual-Gear
Direct Extruder
Auto Bed Leveling
Auto Bed Leveling
Klipper High-speed Motherboard
ARM 64-bit 1.5G Processor
Klipper High-speed Motherboard
ARM 64-bit 1.5G Processor
300°C
High-Temp Nozzle
300°C
High-Temp Nozzle
Speed Up Printing with Klipper
Speed Up Printing with Klipper
Massive
Build Volume
Massive
Build Volume
Dual-Gear
Direct Extruder
Dual-Gear
Direct Extruder
Auto Bed Leveling
Auto Bed Leveling
Klipper High-speed Motherboard
ARM 64-bit 1.5G Processor
Klipper High-speed Motherboard
ARM 64-bit 1.5G Processor
300°C
High-Temp Nozzle
300°C
High-Temp Nozzle
Pre-installed Klipper Firmware
The Neptune 4 Max comes with the powerful Klipper firmware, enabling impressive printing speeds of up to 500 mm/s (default 250 mm/s) and up to 8000 mm/s² accelerations, supporting advanced features such as input shaping and pressure advance calibration.
It is also equipped with acceleration sensors on the X and Y axes, ensuring automatic calibration and improved print quality.
Klipper High-speed Motherboard
Neptune 4 Max adopts a Klipper motherboard and an ARM 64-bit 1.5G main frequency quad-core processor.
With pre-installed Klipper firmware, the printing speed can reach 500mm/s (default 250mm/s) with up to 8000 mm/s² acceleration. The 8 GB ROM gives you ample storage capacity for various print files.
In addition, the printer supports input shaping and pressure advance to improve print quality and reduce issues like artifacts, filament ooze, and blobbing. With acceleration sensors on the X-axis and Y-axis to automatically calibrate resonance compensation parameters for less vibrations and precise prints.
Massive Space for Your Creations
With a spacious build volume of 420 × 420 × 480 mm, our printer allows you to bring your ambitious designs to life. Whether for large models or multiple smaller objects, this generous build volume provides ample space for your creations.
300 °C High-Temp Nozzle
The 300 °C high-temp nozzle kit features an extended hot end, a 60 W ceramic heating element and a brass heating block, capable of printing various filaments including nylon.
The automatic calibration of nozzle PID parameters ensures precise temperature control for stable and consistent printing performance.
Powerful Extruder & Upgraded Hotend
The dual-gear direct extruder features a 5.2:1 reduction ratio for reliable and smooth filament extrusion, weighing only 290 g. All-titanium alloy throat pipe enables fast heat dissipation and reduces nozzle clogging. The 60 W high-power ceramic heating element and brass heating block provide efficient and uniform heating for quick filament melting even during high-speed printing.
The extended hotend nozzle can withstand temperatures up to 300 °C, making it capable of printing PLA, PETG, ABS, ASA, TPU, and high-temp filament nylon.
The automatic calibration of nozzle PID parameters optimizes nozzle thermal performance and temperature control, ensuring consistent and reliable printing results.
Versatile Connectivity and Control
Connect seamlessly with our printer using various options including Wi-Fi, USB flash drive, and LAN connectivity.
Enjoy the convenience of Web remote control printing and multi-machine network printing control for effortless management of your printing projects.
Just start your printing jobs with a one-click file transfer.
The print head incorporates 2 × 4015 thickened double-sided cooling fans and a 3010 ball-bearing blower fan for omnidirectional heat dissipation and preventing filament warping or deformation.
The 2 × 6025 ball-bearing blower fans behind the print head further enhance cooling performance by rapidly cooling the newly deposited layers.
The printer features a PEI magnetic platform with a special coating and spring steel sheet, offering excellent adhesion and easy model removal.
Our printer is built with a robust Z-axis configuration with dual lead screws, dual motors, and double tie rods, ensuring stability and precise vertical movement.
The Y-axis adopts two rows of 3+3V wheels and a double Y-axis profile design for smooth and reliable operation. Silent drives on all axes and POM V-guide wheels reduce noise and provide quiet, smooth, and accurate motion.
What's In Box
Neptune 4 Max 3D Printer
Base Unit
Gantry Frame Unit
Spool Holder Arm
Touch Screen
Spiral Cable
Screen Support Block
Filament Detector
Spool Holder
The Rear Cooling Fan
Support Strut
Printhead
WIFI Antenna
Power Cable
Fasteners
Tools
User Manual
Specification
Product Model
Neptune 4 Max
Printing Technology
FDM (Fused Deposition Modeling)
Frame Material
CNC machined aluminium extrusion
Voltage
100-120V/220-240V
File Transfer Method
WIFI, USB, WLAN
File Format
STL, OBJ
UI Language
English, French, German, Russian, Italian, Spanish, Japanese, Chinese
Build Volume
420 x 420 x 480 mm³
Printing Platform Size (PEI Area)
430 x 430 mm²
Machine Size
658 x 632 x 740 mm³
Package Size
790 x 690 x 290 mm³
MAXIMUM SIZE FOR MACHINE ACTIVITY/MM
658 x 950 x 960 (Including Rack & Tray)
Max. Nozzle Temperature
300 °C
Max. Hot bed Temperature
85 °C (ambient temperature 25 °C)
Filament Compatibility
PLA / TPU / PETG / ABS / ASA / Nylon
Net Weight
18.1 kg
Gross Weight
26.35 kg
Resume Printing
Yes
Filament Detection
Yes
Max Speed of Tool Head
500 mm/s
Max Acceleration of Tool Head
8000 mm/s²
Find Your Ideal 3D Printer
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Find Your Ideal 3D PrinterFAQs
How long does delivery take after shipping?
1. In-stock Product: 3-7 workdays for delivery
2. Pre-owned Product: 4-8 workdays for delivery
3. Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays for delivery.
What countries do you ship to?
Click to view available countries
Do you offer free shipping service?
Orders over £40 qualify for FREE SHIPPING. Orders under £40 will incur a delivery fee of £11.90.
For orders shipped to the United Kingdom, we are responsible for paying customs duties.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is shipped.
